Returns
We know that buying a hot tub is a big deal. That is why your purchase is backed by our 60-Day Worry-Free Guarantee:
Should you wish to return your Margaritaville hot tub for any reason within 60-calendar days of the date you received your hot tub, we will take it back for a full refund of the original purchase price.*
To process a return, please call 1-888-961-7727 or email us.
* Customer will be responsible for return shipping fees. Spa must be in good working condition with no damage outside of reasonable wear and tear. Customer is responsible for draining the spa and moving it to the curbside for pick up, just as it was delivered. Steps and cover must be included and in the good, working condition outside of normal wear and tear.
** Margaritaville Hot Tubs reserves the right to refuse pick up of any spa if it is damaged beyond "reasonable wear and tear" or if it is not returned empty and positioned at the curbside for pick up.